All Articles

Joining CareAcademy To Measure Caregiver and Care Recipient Outcomes

by Jessica Jones | Nov 16, 2020 | Outcomes | 0 Comments

Copy of Ivory and Ash Grey Photo DIY Influencer Minimalist Facebook Cover

There is no disputing the fact that an overwhelming majority of older adults, if given the option, would prefer to age-in-place or stay in their own home for as long as possible. However, there is less evidence to confirm claims that home care is also the safer and more cost-effective option.

In fact, if you look across the home care industry, no one actually measures outcomes in a meaningful way. Here at CareAcademy, we see this as one of the biggest opportunities to bolster an industry that has been undervalued for so long. 

At CareAcademy, we believe that skilled and compassionate frontline workers are the true changemakers in the industry. I joined to focus on designing and implementing processes to collect and measure caregiver and care recipient outcomes. For us, care experience outcomes will allow us to quantify the variety of ways caregivers and their clients are impacted by access to better training. We call this “Care Experience Outcomes,” and as the leader of this function, I look forward to partnering with you as we seek to define and measure these outcomes.  

With limited or no experience tracking outcomes, many agencies are probably wondering what data they should be collecting and how they do it. The good news for you is that I spent over five years working with a large research team evaluating a large-scale nursing facility initiative, so I understand the complexities and intricacies that come with massive data collection efforts. I am ready to work with agencies to get started. My goal as the Care Experience Outcomes Manager is to help our customers collect data and use it to communicate their value to their clients and their partners as they grow to meet the needs of a rapidly aging population. 

Opportunities to work with the Care Experience team will focus on two major types of outcomes:  

  • Knowledge outcomes – includes measuring caregiver skills and knowledge gains using pre- and post-test assessments and/or self-efficacy surveys
  • Care experience outcomes – includes measuring quality of life outcomes such as client satisfaction, falls, hospitalizations, emergency department visits, or other health outcome data 

And we are already on our way! Coming soon, we will be publishing the results of our first case study demonstrating the impact of targeted dementia care training, with plans for more exciting studies coming in 2021. Currently, CareAcademy is looking to partner with agencies on new pilot project opportunities. 

Sign up by filling out the form in the following link to be a part of the next wave driving outcomes in the home care industry by signing up here:

Alternatively if you are interested, please reach out to me at

Picture of Jessica Jones

Jessica Jones

Jessica oversees the design and implementation of CareAcademy’s processes for measuring caregiver and care recipient outcomes. As an experienced long-term care researcher, she is passionate about linking better quality care and care experiences for older adults to the social supports that lend them and their families the support needed to allow them to better age-in-place. Before joining CareAcademy, Jessica served as an assistant project manager for a multi-million dollar CMS evaluation for a nursing facility initiative, while also being a contributor to various qualitative and quantitative research teams. Jessica earned her undergraduate degree in Math and Political Science from Emory University.

Related posts

Subscribe to receive the latest posts filled with bright ideas from our community!

FREE Family Caregiving Class

Essential Skills for Family Caregivers

This CareAcademy class was created to provide family caregivers with essential tips and support to make this part of life a little easier to navigate. Topics covered include:

  • Infection Control
  • Personal Care
  • Transportation
  • Nutrition
  • Communication
  • Managing Stress

Being a family caregiver can be deeply emotionally satisfying. At times, it can also be stressful and overwhelming. Caregiving is a big commitment and older adults may need a wide range of different types of assistance.